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The following options are available to you:

1)    By mail - write out your complaint on the citizen letter of complaint form, making sure to include the officer name(s), date, time, location, and a detailed written description of the incident. Be sure to include your full name and contact information.

2)    By email - you may email the completed citizen letter of complaint form to our Office of Professional Standards, Officer Jake Schauer, make sure to include the officer's name(s), date, time, location, and a detailed written description of the incident. Be sure to include your full name and contact information.

3)    By telephone - you may contact our Office of Professional Standards Directly, Officer Jake Schauer, at 281-585-7133.

4)    In person - you may come in to the lobby of the Police Department located at 1500 S Gordon Street, Alvin, Texas 77511, and ask to speak to a supervisor or to the Office of Professional Standards, Officer Jake Schauer.

The Alvin Police Department’s Policy on Internal Complaints may be viewed here. 

The Alvin Police Department takes all complaints seriously and will investigate all complaints of misconduct. All major complaints of misconduct are investigated by our Office of Professional Standards. Complaints that are minor in nature will generally be investigated by the immediate supervisor of the accused employee. Complaints which may result in some sort of sanction against the Officer must be in writing and signed as required by Chapter 614, subchapter B, of the Texas Government Code.

If you wish to file a complaint on an Officer you have several choices on how to do so.  Click to view the citizen complaint pamphlet.  The pamphlet is also available in Spanish.